Voice over IP gives organizations unprecedented control over their business communications. With a traditional phone system, calls are made over an inefficient PBS-based infrastructure. When a new employee is added to the office – a new phone line and new data line must also be added. With VoIP, both voice and data travel over your IP-based network. bandwidth is utilized more effectively, and companies benefit overall from:Application integration
More cost-effective calling plans
Flexibility to add/drop local & toll-free numbers
Scalability & portability
ShoreTel enables companies to integrate all areas of communication – voice, video, messaging and data – with their business process. As a result, workers have immediate access to the information needed to effectively perform their jobs. Communications flow smoothly across the organization and outward to vendors and customers alike. Finding and delivering data becomes easier than ever, and relationships between co-workers and clients move to the next level. ShoreTel lives up to its billing as a feature-filled solution that is easier to use than any other unified communications tool on the market. End users easily master the built-in UC tools, and at the touch of a button, the intuitive desktop application turns voice calls into multimedia collaboration sessions. The IP architecture makes the system look and behave like a single, unified platform. It can scale and grow as needed, across sites, states or even countries. The plug-and-play ease means voice switches and IP phones are ready to go as soon as they are plugged in, and online directories update automatically.
The company’s unified communications solution brings together three components:
5-9′s RIGHT OUT OF THE BOX
All of this is backed by redundancy that keeps the system up 99.999% of the time. That is less than 7 minutes of unscheduled downtime. If the WAN fails, the phone system can even place and receive calls on the PSTN (Public Switched Telephone Network), for the ultimate fail-safe.